Privacy & Cookie Policy
CAMPOSOL HEALTH CLINIC SL
C/Madrid, 19, 30875 Camposol (Murcia), Spain
Email: info@camposolhealth.com
Telephone: 968 10 30 08
1. About this notice
This privacy notice explains how Camposol Health Clinic SL processes personal information when you use camposolhealth.com, contact the clinic, request an appointment, subscribe to communications, interact with forms or use website features supplied by third parties.
Personal data may be provided directly by you or collected automatically when you use the website. Where information is required to provide a requested service, not providing it may mean that the service cannot be completed.
2. Personal data we may process
Depending on how you use the website, the categories of information may include:
- name and surname;
- email address and telephone number;
- information submitted through appointment, contact, newsletter or other online forms;
- technical and usage information such as IP address, browser/device information, pages visited and interaction data;
- cookie and tracker identifiers, including advertising or analytics identifiers where those technologies are enabled;
- other information you choose to provide to the clinic.
Please avoid entering medical or other sensitive information into general website forms unless the form specifically asks for it and the clinic has provided an appropriate secure method for doing so.
3. Why we process personal data
We may process information to:
- reply to enquiries and appointment requests;
- provide requested clinic or website services;
- manage newsletter or marketing communications where permitted;
- protect the website from spam, abuse and malicious activity;
- maintain website security, backups and technical operation;
- measure website use and improve the website, where analytics consent is required and has been given;
- display external content and social features where you choose to allow them;
- carry out advertising, remarketing or audience-related activity only where legally permitted and, where required, after consent;
- comply with legal obligations, respond to lawful requests and establish or defend legal claims.
4. Legal bases
Depending on the activity, processing may be based on your consent, steps taken at your request before entering into a contract, performance of a contract, compliance with a legal obligation, protection of vital interests, a task carried out in the public interest, or the legitimate interests of Camposol Health Clinic SL or a third party where those interests are not overridden by your rights.
Where processing relies on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
5. Website services and third parties
The privacy information supplied for this website identifies the following types of services. The exact services that operate on a particular visit depend on the website configuration and your consent choices.
| Purpose | Services identified for the website | Typical data |
|---|---|---|
| Contact | Contact forms, newsletter/mailing list, telephone contact | Name, email, telephone number and form content |
| Analytics | Google Analytics / analytics services | Usage data and tracker identifiers |
| Tag management | Google Tag Manager | Usage data and tag-related technical information |
| Spam protection | Google reCAPTCHA | Usage data and technical identifiers |
| External content | Google Maps, Google Fonts, Font Awesome | Usage and technical data; trackers where applicable |
| Social interaction | Facebook social widgets, ShareThis | Usage data and trackers |
| Advertising / audiences | AddThis, Facebook Audience Network, Facebook Lookalike Audience, Facebook Custom Audience, Facebook Remarketing | Usage data, trackers, advertising/device identifiers and, where applicable, email address |
| Online lead forms | Facebook lead ads | Name, surname, email, telephone number and other form fields |
| Backups | Dropbox and Google Drive | Data included in website or service backups |
Third-party providers process data under their own terms and privacy notices. Some services may process information outside the European Economic Area. Where required, international transfers must use an appropriate legal mechanism such as an adequacy decision, standard contractual clauses or another lawful safeguard.
6. Storage and retention
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, and may be kept longer where required by law, to resolve disputes, protect legal rights or where a valid consent remains in effect. When a retention period ends, information should be deleted or anonymised as appropriate.
7. Your data protection rights
Subject to the conditions and limits in applicable law, you may have the right to:
- access personal data held about you;
- ask for inaccurate or incomplete data to be corrected;
- ask for deletion of personal data;
- request restriction of processing;
- object to processing based on legitimate interests or to direct marketing;
- receive certain data in a portable format;
- withdraw consent at any time where consent is the legal basis;
- request human review where applicable to a decision made solely by automated means;
- complain to the competent data protection supervisory authority.
To exercise a right, contact info@camposolhealth.com. We may need to verify your identity before responding.
8. Security and website logs
Reasonable technical and organisational measures are used to protect personal data against unauthorised access, alteration, disclosure or destruction. The website and its service providers may keep technical logs, including IP address and request information, for security, maintenance and troubleshooting.
9. Cookie Policy
Cookies and similar technologies may store or access information on your device. Strictly necessary technologies are used for functions required to operate or secure the website. Optional technologies for analytics, functionality, social features or marketing are disabled until the relevant consent is given, where consent is required.
Cookie categories
- Necessary: technologies required for core website operation, security and spam prevention.
- Functional: optional external content and enhanced features, such as maps or social widgets.
- Analytics: optional measurement technologies used to understand website traffic and usage.
- Marketing: optional advertising, audience and remarketing technologies.
Examples of trackers identified in the existing website policy
| Service | Example tracker | Typical duration stated in the existing policy |
|---|---|---|
| Google reCAPTCHA | _GRECAPTCHA, rc::a, rc::b, rc::c | Session to indefinite, depending on tracker |
| Google Analytics | _ga, _gid, _gat, AMP_TOKEN | 1 minute to 2 years, depending on tracker |
| Facebook / Meta services | _fbp, datr, lastExternalReferrer | Session to 2 years, depending on tracker |
| AddThis | UID, __atuvc, __atuvs | 30 minutes to 2 years, depending on tracker |
| ShareThis | __stid | Up to 2 years in the existing policy |
Managing your choices
You can accept all optional cookies, reject optional cookies, or choose categories in the Cookie Settings panel available from the footer of this website. You can change your choice later. You can also delete or block cookies using your browser settings; doing so may affect optional website features.
10. Changes to this policy
This notice may be updated to reflect changes to the website, the services used, legal requirements or the way personal information is processed. Please check this page periodically for the current version.